Residents

Residents

Welcome Tenants!

When you're dealing with most property management companies, your relationship as a tenant with that company will essentially begin and end the moment you sign your lease or rental agreement. At PowerWest Properties, however, that is not the case. We pride ourselves on establishing high quality and long lasting relationships with each and every one of our tenants. Our goal is to provide you with accessible and reliable property management and a quality, hassle-free rental experience with your home.

We offer a variety of convenient options to pay your rent, including through our website with a debit or credit card or cash at any 7-Eleven location, and our maintenance team is available 24 hours a day, seven days a week to address any maintenance concerns you may have. Most importantly, we want you to be comfortable in your home or office and our staff is available and ready to help you with any concerns you may have.

We look forward to welcoming you to the Power West family!

Maintenance

Please log into your Tenant Portal to report a maintenance issue. Once logged in, you can submit a new maintenance request and view the status of any previous requests. Requests are reviewed Monday to Friday from 9am to 5pm.

If you have an emergency, please call (530) 570-4475.

Pay Your Rent Online

It's easy! Just let us know you want to pay your rent online and we'll email you an account activation link.

Benefits

Once you've signed up, you can:
  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. Plus, you get the added benefit of not having to write checks, address envelopes, or buy stamps.

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

Application Process

Our rental application is completely electronic, and you can apply online for any of our vacant units. Please visit the Find A Home tab to see our current inventory. Once you have found a property you wish to apply for, click ‘View Details’ and then click ‘Apply Now’ on the rental listing. We will review your application and follow up with further instructions.

FAQs

Q: How do I apply?
You can apply online through our website. Once you have found the home you wish to apply for, click the ‘Apply Now’ button on the rental listing page. You will be prompted to pay your application fee via credit card. We will follow up with you once we have reviewed your application.

Q: How do I pay my rent?
Rent is due on the first of each month. You can mail it into us or you can pay your rent online. Please visit the ‘Pay Rent Online’ sub-tab to learn more.

Q: How do I report a maintenance issue?
Please log into your Tenant Portal to submit a maintenance request. Requests are reviewed Monday to Friday from 9am to 5pm. If you have a maintenance emergency, please call (530) 576-5740.

Q: How can I build my credit?
In addition to avoiding late fees, you can actually build your credit by paying your rent on time! By reporting your payment history to Experian RentBureau, we can help you reap the rewards of getting your rent to us by the 1st.

Contact Us

PowerWest Properties


Northern California

1824 Esplanade

Chico, CA 95926

Ph: (530) 576-5740


Santa Cruz

118 Pearl Alley Ste C

Santa Cruz, CA 95060

Ph: (831) 515-5601


Fax: (888) 790-2216

Email: info@powerwestproperties.com

Broker ID 01959874

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